Hotel accommodation conditions

ACCOMMODATION CONDITIONS
1. The room will be ready on the day of your arrival, check-in time is 14:00.
2. Check-out time is 12:00
3. Payment is charged per day, according to the estimated time.
4. If you stay less than a day, payment is charged for a full settlement day in accordance with the set
check-in time and check-out time.
5. In case of early check-out due to a reduction in the length of stay at the Hotel compared to the
booked period of stay, the Guest undertakes to notify the Hotel about such a reduction in the length of
stay per day and pay a penalty in the amount of a day of stay and make payments for the hotel services
actually provided.
6. The room rate is without taxes.
7. The room rate includes breakfast in the hotel restaurant.
8. A hotel room is provided to the guest upon presentation of a passport or other identity document
(passport of a citizen of Ukraine, passport of a citizen of Ukraine for traveling abroad, diplomatic or
service passport, crew member's certificate, sailor's identity card, residence permit of a person residing
in Ukraine, but not a citizen of Ukraine, the national passport of a foreigner or a document that replaces
it and a visa for the right to stay in Ukraine, a birth certificate of minors under 16 years of age, a driver's
license, for the military - a personal ID or a military ID, an identity card issued by place of work of the
Guest, etc.), as well as filling in and signing the guest registration card.


ADDITIONAL FEES
1. Children under 7 years old are accommodated free of charge in the same room with their parents
without extra bed. For the placement of children over 7 years old, adults on an extra bed and for the
provision of extra bed for children under 7 years old, a fee is charged according to the hotel's price list.
The cost can be found by contacting the reservation department.
2. The guest has the right to invite visitors to his room from 07:00 to 23:00. If the visitor has stayed in
the room after 23:00, the guest must pay the difference between double and single accommodation in
case the Guest paid only for single occupancy. If there are two guests already registered in the room,
the extra bed in the room will be charged according to the Hotel's price list.
3. The Guest is obliged to reimburse the losses of the Hotel in case of loss or damage to the property of
the Hotel, and is also responsible for violations caused by the persons invited by him (visitors). The
amount of damage is determined by the hotel administration.


SMOKING IS NOT ALLOWED
1. Smoking of tobacco products, electronic cigarettes and hookahs in the rooms and throughout the
hotel (corridors, halls, restaurant, etc.) is not allowed. It is allowed to smoke in the premises of the
SPARTAK hotel complex only in a specially designated area.
2. For smoking in prohibited areas, the Guest undertakes to pay a fine in the amount of 100% of the
room rate per day for each violation.


EARLY ARRIVAL / LATE CHECK OUT
1. Early check-in from 00:00 to 06:00 is paid additionally in the amount of 100% of the cost of a day in
the room (breakfast is included in the price).

2.Early check-in from 06:00 to 14:00 - 50% of the cost of a day in the room (breakfast is included in the
price).
3. Late check-out after 13:00 and until 23:00 is paid 50% of the cost of a day in the room.


TERMS OF PAYMENT
1. Payment for the stay is due upon arrival. You can pay by cash, credit card.
2. Private bookings made on the website initially have a non-guaranteed status. Non-guaranteed
reservations are valid until 18:00 on the previous day of arrival at the hotel. The hotel reserves the right
to cancel non-guaranteed booking in case of late payment.
3. You can make your booking guaranteed by paying with a bank card in the amount of the cost of 1
night stay, tourist tax rate. If you do not check into the hotel or cancel your booking less than 24 hours
before arrival at the hotel, the prepayment amount will not be refunded.
4. By confirming the hotel reservation, the guest accepts and agrees to the aforementioned conditions,
including the cancellation policy and the rules in force in case of no-show.
5. Prices are in UAH. Payment for accommodation is in UAH. We accept payment by cash, bank transfer
or bank cards of international payment systems: Visa, Master Card.
6. The room rate does not include the tourist tax introduced by the administration of the cities of
Ukraine. Tourist tax is paid separately.


TOURIST CHARGE
1. The tourist tax is a local tax, the funds from which are credited to the local budget.
Payers of the tourist tax are citizens of Ukraine, foreigners, as well as stateless persons arriving on the
territory of the administrative-territorial unit, on which the decision of the village, settlement, city
council or council of the united territorial community is valid , created in accordance with the law and a
long-term plan for the formation of community territories, on the establishment of a tourist tax, and
temporarily located in places of residence (overnight stays), defined by subparagraph 268.5.1 of
paragraph 268.5 of Article 258 of the Tax Code of Ukraine.
2. Tourist tax is not included in the room rate and is paid separately, except for groups of persons who
are exempt from paying it.
3. A prerequisite for exemption from paying the tourist tax is the presence of an order for a business trip
from the guest upon arrival and / or providing a scanned copy of it upon booking. In order for the tourist
tax not to be included in the invoice when booking by bank transfer, it is necessary that, together with
the booking request, a scanned copy of the business trip order be sent to the booking department.
Otherwise, the tourist tax will be included in the invoice.


GROUPS OF PERSONS EXEMPTED FROM TOURISM FEE
- Persons with disabilities, children with disabilities who have the relevant documents and persons
accompanying them (no more than one accompanying person for persons with group I disabilities or
disabled children). {{ 1}} - War veterans with a corresponding certificate (including ATO participants).
- Participants in the liquidation of the consequences of the accident at the Chernobyl nuclear power
plant, with a corresponding certificate.
- Persons who arrived at vouchers (curriculum vouchers) in sanatoriums and boarding houses with a
voucher.

- Children under the age of 18.
- Persons permanently residing, including on the terms of employment contracts, in a village,
settlement or the city whose councils set such a fee.


CANCELLATION
1. Cancellations made earlier than 24 hours prior to arrival at the hotel (check-in date) are free.
2. You can cancel your booking by email office@spartakhotel.com
3. In case of cancellation of the reservation less than 24 hours before arrival at the hotel (arrival date) or
in case of non-arrival, the prepayment amount is not refundable and is considered a penalty.


IT IS NOT ALLOWED AT THE HOTEL
1. Take out dishes, cutlery, food and drinks from the restaurant without prior agreement with the
restaurant administration.
2. Bring and store in the hotel (room) substances, materials and items that are dangerous to human life.
3. Leave unauthorized persons in the room (persons who did not fill in or sign the guest's registration
card), as well as give them the keys to the room.
4. Use electric heaters that are not included in the room package.
5. Use hotel equipment and rooms for other purposes.
6. Disturb the peace of the staying guests after 23:00.
7. Bring and store firearms, gas, pneumatic and other types of weapons, special devices, ammunition,
devices and cartridges to them on the territory of the hotel. If the Guest has weapons, special devices,
ammunition and ammunition for them, the Hotel has the right to refuse the settlement.


ACCOMMODATION WITH PETS
1. The pets are allowed to stay in the hotel complex SPARTAK including only small dogs of non-fighting
breeds. The hotel can refuse to accommodate a guest with a pet.
2. Accommodation with the pet in the Hotel is allowed in the amount of no more than two in one room
The price rate for each animal is 50% of the cost of 1 night.
3. Guests arriving on vacation at the hotel with pets must have an animal passport and a certificate from
a veterinarian with a note of all vaccinations that were given to the pet.

 

Spartak Hotel is European sophistication and Ukrainian hospitality!